Customer Satisfaction

A Summer Training Project Report On guest gratification Survey on Insurance Products of IN THE partial FULFILLMENT OF THE DEGREE OF MASTER OF BUSINESS ADMINISTRATION 2009-2010 connected to Jiwaji University, Gwalior Submitted To : Mrs. Ritu Singh (HOD) MBA Submitted by Archana Toamr MBA (HR) II sem CONTENTS reference Executive Summary Chapter-1 Introduction Customer Satisfaction Objectives of the study compose of the Organisation Overview of ICICI Prudential Vision, Mission impresario Fact Sheet Sales Distribution Management Profile Brand Values Achievements Products Stages in Policies issuance Comparative teach SWOT compend Chapter-2 Research Methodology Statement of the Problem Research normal Methodology Sampling Techniques used Selection of Sample size Data Collection Statistical Tools Used Limitations of the Study Chapter-3 Data Analysis and Findings Chapter-4 Conclusion and Suggestions Conclusion Suggestions Annexure Questionnaire Bibliography Acknowledgement I express my sincere gratitude to the centering of ICICI PRUDENTIAL COMPANY Pvt. Ltd Morena Branch M.P., for providing me material to prepare my formulate on their esteem organization. I would like to thanks Dr. N.

K Kakkar (Director) who has been a constant source of inspiration and my particular thanks to Ms. Poonam Chawla (project sink from the institute) for her extensive guidance, cooperation and support. Finally, I wish to express my gratitude to all those who permit in one way or other helped me in the successful completion of my project report. The Project was completed successfully with the valuable cooperation of companys personnel. I would be special thank to our college faculty Mrs. Ritu Singh (HOD), Mr. Rakesh Rajput, Mr. Su loggerheaded Shrivastava and Ms. Jyoti Jain under supervision this topic. This Acknowledgement would be incomplete if I fail to express my deep gratitude towards all the facility of NRI College of Management who gave me a lot... If you want to use up a full essay, order it on our website: Ordercustompaper.com

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